@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:400;font-display:swap;src:url(../media/53e45098eac42afb-s.p.0udrnr4-18tjo.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:400;font-display:swap;src:url(../media/85ea1b3aadcead52-s.18lx4otehud-r.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:400;font-display:swap;src:url(../media/3c285486269019b7-s.p.1br53b7gww62p.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:500;font-display:swap;src:url(../media/625a092f804baad3-s.p.3bgaltqld2gq2.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:500;font-display:swap;src:url(../media/6afabefbb32d7517-s.0mlt1uo-cplt-.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:500;font-display:swap;src:url(../media/a4f4f75ad654963f-s.p.22m3f6pvfu2zf.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:600;font-display:swap;src:url(../media/a3bcb02a0e9e5d11-s.p.35qbt1_6db49h.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:600;font-display:swap;src:url(../media/b35fd19aef91b293-s.1-vmsm_v03uvy.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:600;font-display:swap;src:url(../media/8f46d218c8f79e34-s.p.092z1_2w2m55_.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:700;font-display:swap;src:url(../media/8ffc259da9d23054-s.p.2heyes1wqz_kz.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:700;font-display:swap;src:url(../media/9e486ba39c38fb8a-s.37omzjo7pfhh3.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:700;font-display:swap;src:url(../media/6f42e0a3b0519c4d-s.p.31-z0m_4g_6pa.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:800;font-display:swap;src:url(../media/fcf129058e6e31f2-s.p.11ye8_54polii.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:800;font-display:swap;src:url(../media/7b74840ea7c05e95-s.1e28-l79jjv5u.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Be Vietnam Pro;font-style:normal;font-weight:800;font-display:swap;src:url(../media/3eca85881bcfa204-s.p.1uu2pxtyb_ixz.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Be Vietnam Pro Fallback;src:local(Arial);ascent-override:90.61%;descent-override:24.01%;line-gap-override:0.0%;size-adjust:110.36%}.be_vietnam_pro_fe5cd195-module__NSa_CW__className{font-family:Be Vietnam Pro,Be Vietnam Pro Fallback;font-style:normal}.be_vietnam_pro_fe5cd195-module__NSa_CW__variable{--font-be-vietnam-pro:"Be Vietnam Pro", "Be Vietnam Pro Fallback"}
@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/04c5164763c40239-s.1zakzi6q17d4o.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/26f284dcc38c84c0-s.2htf8h-pf57mm.woff2)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/7e7f32a39836f228-s.3skwie1wjplzh.woff2)format("woff2");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/fa39153a3fc630ba-s.3zhbgtelpa5ua.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/6a5386fd6038edbe-s.3vf5yzuqk3fsd.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/051742360c26797e-s.p.1wmoa0e_blxrz.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:700;font-display:swap;src:url(../media/04c5164763c40239-s.1zakzi6q17d4o.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:700;font-display:swap;src:url(../media/26f284dcc38c84c0-s.2htf8h-pf57mm.woff2)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:700;font-display:swap;src:url(../media/7e7f32a39836f228-s.3skwie1wjplzh.woff2)format("woff2");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:700;font-display:swap;src:url(../media/fa39153a3fc630ba-s.3zhbgtelpa5ua.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:700;font-display:swap;src:url(../media/6a5386fd6038edbe-s.3vf5yzuqk3fsd.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:JetBrains Mono;font-style:normal;font-weight:700;font-display:swap;src:url(../media/051742360c26797e-s.p.1wmoa0e_blxrz.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:JetBrains Mono Fallback;src:local(Arial);ascent-override:75.79%;descent-override:22.29%;line-gap-override:0.0%;size-adjust:134.59%}.jetbrains_mono_5b837627-module__43eOIG__className{font-family:JetBrains Mono,JetBrains Mono Fallback;font-style:normal}.jetbrains_mono_5b837627-module__43eOIG__variable{--font-jetbrains-mono:"JetBrains Mono", "JetBrains Mono Fallback"}
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-border-style:solid;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring:where(:not(iframe)){outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.static{position:static}.block{display:block}.hidden{display:none}.border{border-style:var(--tw-border-style);border-width:1px}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}}:root{--ink:#14171f;--muted:#5b6472;--faint:#6f7888;--line:#e4e6eb;--surface:#fff;--surface-soft:#f6f7f9;--brand:#2563eb;--brand-deep:#1d4ed8;--brand-soft:#eef3fe;--success:#15803d;--success-soft:#edf7f0;--error:#b91c1c;--error-soft:#fcefef;--warning:#9a5b06;--warning-soft:#fbf3e4;--r-sm:8px;--r-md:12px;--r-lg:16px;--mono:var(--font-jetbrains-mono), ui-monospace, SFMono-Regular, Menlo, Consolas, monospace}*{box-sizing:border-box}html{scroll-behavior:smooth;min-height:100%}body{background:var(--surface-soft);min-height:100%;color:var(--ink);font-family:var(--font-be-vietnam-pro), "Be Vietnam Pro", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif;-webkit-font-smoothing:antialiased;margin:0}button,textarea,input,select{font:inherit}button,a{-webkit-tap-highlight-color:transparent}:focus-visible{outline:2px solid var(--brand);outline-offset:2px}button:not(:disabled),a.primary-button,a.secondary-button,a.danger-button{transition:background-color .15s,border-color .15s,opacity .15s}.resident-shell{background:var(--surface-soft);grid-template-columns:minmax(0,1fr) minmax(420px,.8fr);min-height:100vh;display:grid}.resident-context{background:var(--surface);border-right:1px solid var(--line);flex-direction:column;padding:clamp(36px,7vw,100px);display:flex}.brand-lockup{align-items:center;gap:12px;font-size:16px;font-weight:600;line-height:1.25;display:flex}.brand-mark{color:#fff;background:var(--ink);border-radius:10px;flex:none;place-items:center;width:36px;height:36px;display:grid}.brand-lockup small{color:var(--muted);margin-top:2px;font-size:12px;font-weight:400;display:block}.resident-copy{max-width:650px;margin:auto 0}.eyebrow{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:12px;font-weight:600}.resident-copy h1{letter-spacing:-.035em;max-width:620px;margin:20px 0;font-size:clamp(36px,5vw,56px);font-weight:600;line-height:1.08}.resident-copy p{max-width:540px;color:var(--muted);margin:0;font-size:clamp(16px,1.5vw,18px);line-height:1.65}.trust-row{color:var(--muted);align-items:center;gap:10px;margin-top:26px;font-size:13px;display:flex}.trust-row svg{color:var(--ink);flex:none}.kiosk-link,.back-link{min-height:44px;color:var(--brand-deep);align-items:center;gap:8px;font-size:14px;font-weight:500;text-decoration:none;display:inline-flex}.kiosk-link{align-self:flex-start;margin-top:28px}.portal-links{flex-wrap:wrap;gap:12px;margin-top:28px;display:flex}.portal-links .kiosk-link{border:1px solid var(--line);border-radius:var(--r-md);color:var(--ink);background:var(--surface);margin-top:0;padding:0 18px;font-weight:600}.portal-links .kiosk-link:first-child{border-color:var(--brand);color:#fff;background:var(--brand)}.portal-links .kiosk-link:first-child:hover{border-color:var(--brand-deep);background:var(--brand-deep)}.portal-links .kiosk-link:last-child:hover{background:var(--surface-soft)}.widget-stage{place-items:center;min-height:100vh;padding:34px;display:grid;position:relative}.preview-label{color:var(--muted);align-items:center;gap:8px;font-size:12px;font-weight:500;display:flex;position:absolute;top:28px}.resident-widget{width:min(100%,410px)}.chat-launcher{color:#fff;background:var(--brand);cursor:pointer;border:0;border-radius:999px;align-items:center;gap:10px;min-height:52px;margin-left:auto;padding:0 20px;font-weight:600;display:flex;box-shadow:0 6px 20px #14171f24}.chat-launcher:hover{background:var(--brand-deep)}.chat-launcher i{background:#86efac;border-radius:50%;width:8px;height:8px}.chat-panel{background:var(--surface);border:1px solid var(--line);flex-direction:column;width:100%;display:flex;overflow:hidden}.chat-panel--resident{border-radius:20px;height:min(720px,100vh - 110px);min-height:560px;box-shadow:0 12px 40px #14171f14}.chat-panel--guest{border-radius:20px;height:100%}.chat-header{border-bottom:1px solid var(--line);background:var(--surface);align-items:center;gap:12px;min-height:64px;padding:10px 12px 10px 16px;display:flex}.agent-avatar{width:36px;height:36px;color:var(--ink);background:var(--surface-soft);border-radius:50%;flex:none;place-items:center;display:grid}.chat-header>div{flex-direction:column;min-width:0;display:flex}.chat-header strong{font-size:15px;font-weight:600;line-height:1.25}.online-label{color:var(--muted);align-items:center;gap:6px;margin-top:1px;font-size:12px;display:flex}.online-label i{background:var(--success);border-radius:50%;width:8px;height:8px}.secure-label{height:28px;color:var(--muted);background:var(--surface-soft);white-space:nowrap;border-radius:999px;align-items:center;gap:4px;margin-left:auto;padding:0 10px;font-size:12px;font-weight:600;display:flex}.icon-button{border-radius:var(--r-md);width:44px;height:44px;color:var(--muted);cursor:pointer;background:0 0;border:0;place-items:center;display:grid}.icon-button:hover{background:var(--surface-soft)}.message-list{background:var(--surface);scrollbar-width:thin;scrollbar-color:#cbd5e1 transparent;flex:1;padding:16px 16px 8px;overflow-y:auto}.conversation-note{max-width:320px;color:var(--muted);text-align:center;justify-content:center;align-items:center;gap:6px;margin:0 auto 16px;font-size:12px;line-height:1.5;display:flex}.message-row{align-items:flex-end;gap:8px;margin-bottom:12px;display:flex}.message-row--user{justify-content:flex-end}.message-row>div{max-width:min(86%,480px)}.message-row>div:has(>.chat-card){width:100%;max-width:min(100%,480px)}.message-avatar{display:none}.message-bubble{white-space:pre-wrap;overflow-wrap:anywhere;padding:10px 14px;font-size:14px;line-height:1.55}.message-bubble--agent{background:var(--surface-soft);border-radius:16px 16px 16px 6px}.message-bubble--user{color:#fff;background:var(--brand);border-radius:16px 16px 6px}.message-time{color:var(--muted);justify-content:flex-end;align-items:center;gap:3px;margin:4px 4px 0;font-size:12px;display:flex}.chat-card{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface);gap:10px;margin-top:8px;padding:16px;display:flex}.chat-card-icon{display:none}.chat-card strong,.chat-card p,.chat-card small{display:block}.chat-card strong{font-size:14px;font-weight:600}.chat-card p{color:var(--muted);margin:4px 0;font-size:13px;line-height:1.5}.chat-card small{color:var(--muted);font-size:12px}.typing-indicator{background:var(--surface-soft);border-radius:16px 16px 16px 6px;gap:5px;width:fit-content;padding:14px 16px;display:flex}.typing-indicator i{background:var(--faint);border-radius:50%;width:6px;height:6px;animation:1.2s ease-in-out infinite bounce}.typing-indicator i:nth-child(2){animation-delay:.15s}.typing-indicator i:nth-child(3){animation-delay:.3s}.chat-error{border-radius:var(--r-md);color:var(--error);background:var(--error-soft);grid-template-columns:auto 1fr;align-items:center;gap:6px 10px;margin:10px 0;padding:12px 14px;font-size:13px;display:grid}.chat-error button{min-height:36px;color:var(--error);cursor:pointer;background:0 0;border:0;grid-column:2;justify-self:start;align-items:center;gap:6px;padding:0;font-weight:600;display:flex}.quick-replies{background:var(--surface);flex-wrap:wrap;gap:8px;padding:4px 16px 12px;display:flex}.quick-replies button{border:1px solid var(--line);min-height:40px;color:var(--ink);background:var(--surface);cursor:pointer;border-radius:999px;flex:none;padding:0 16px;font-size:13px;font-weight:500}.quick-replies button:hover:not(:disabled){background:var(--surface-soft)}.chat-composer{border-top:1px solid var(--line);background:var(--surface);align-items:flex-end;gap:8px;padding:12px 16px 8px;display:flex}.chat-composer textarea{resize:none;border:1px solid var(--line);border-radius:var(--r-md);min-height:44px;max-height:120px;color:var(--ink);background:var(--surface);outline:none;flex:1;padding:10px 14px;font-size:16px;line-height:1.5}.chat-composer textarea:focus{border-color:var(--brand);outline:2px solid var(--brand);outline-offset:1px}.send-button{border-radius:var(--r-md);color:#fff;background:var(--brand);cursor:pointer;border:0;flex:none;place-items:center;width:44px;height:44px;display:grid}.send-button:hover:not(:disabled){background:var(--brand-deep)}.send-button:disabled{cursor:not-allowed;opacity:.45}.chat-footer{color:var(--muted);background:var(--surface);text-align:center;padding:0 16px 12px;font-size:12px}.kiosk-topbar{justify-content:space-between;align-items:center;padding:0 4px 18px;display:flex}.kiosk-topbar-meta{color:var(--muted);align-items:center;gap:8px;font-size:13px;font-weight:500;display:flex}.kiosk-online-dot{background:var(--success);border-radius:50%;flex-shrink:0;width:8px;height:8px}.chat-panel--kiosk .message-list{padding:24px clamp(18px,5vw,56px)}.chat-panel--kiosk .message-bubble{font-size:16px}.chat-panel--kiosk .chat-header{padding-inline:24px}.chat-panel--kiosk .chat-composer{padding:16px 24px 12px}.chat-panel--kiosk .quick-replies{padding-inline:24px}.chat-panel--kiosk .quick-replies button{font-size:14px}.resident-auth-shell,.resident-requests-shell{background:var(--surface-soft);min-height:100vh;padding:28px}.resident-auth-shell>.back-link,.resident-requests-shell>.back-link{margin-bottom:22px}.resident-auth-card{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);width:min(100%,440px);margin:7vh auto 0;padding:32px}.resident-auth-card h1{letter-spacing:-.02em;margin:0 0 8px;font-size:28px;font-weight:600}.resident-auth-card>p{color:var(--muted);line-height:1.6}.resident-auth-card label{color:var(--ink);gap:6px;margin-top:20px;font-size:13px;font-weight:500;display:grid}.resident-auth-card input,.resident-inbox select{border:1px solid var(--line);border-radius:var(--r-md);height:44px;color:var(--ink);background:var(--surface);font:inherit;outline:none;padding:0 14px;font-size:16px}.resident-auth-card input:focus,.resident-inbox select:focus{border-color:var(--brand);outline:2px solid var(--brand);outline-offset:1px}.resident-auth-card button{border-radius:var(--r-md);color:#fff;cursor:pointer;border:0;width:100%;min-height:44px;margin-top:12px;font-size:14px;font-weight:600}.resident-auth-card button:disabled{cursor:not-allowed;opacity:.45}.resident-primary,.resident-success{background:var(--brand)}.resident-auth-card .resident-secondary{border:1px solid var(--line);color:var(--ink);background:var(--surface)}.resident-auth-message{min-height:22px;margin:16px 0 0;font-size:13px;color:var(--muted)!important}.resident-inbox{width:min(100%,920px);margin:18px auto}.resident-inbox>header{justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:24px;display:flex}.resident-inbox>header span{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:12px;font-weight:600}.resident-inbox>header h1{letter-spacing:-.02em;margin:6px 0;font-size:28px;font-weight:600;line-height:1.2}.resident-inbox>header p{color:var(--muted);margin:0;font-size:13px}.resident-inbox>header button{border:1px solid var(--line);border-radius:var(--r-md);min-height:44px;color:var(--ink);background:var(--surface);cursor:pointer;padding:0 18px;font-size:14px;font-weight:600}.resident-inbox>header button:hover{background:var(--surface-soft)}.resident-inbox-toolbar{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);justify-content:space-between;align-items:center;gap:12px 24px;padding:12px 20px;display:flex}.resident-inbox-toolbar>span{color:var(--ink);font-size:14px;font-weight:600}.resident-inbox-toolbar label{color:var(--muted);align-items:center;gap:12px;font-size:13px;display:flex}.resident-inbox select{height:44px}.resident-inbox-message{min-height:22px;color:var(--muted);font-size:13px}.resident-visit-tabs{border-bottom:1px solid var(--line);scrollbar-width:none;gap:4px;margin-top:20px;display:flex;overflow-x:auto}.resident-visit-tabs button{min-height:44px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;flex:none;justify-content:center;align-items:center;gap:8px;margin-bottom:-1px;padding:0 14px;font-size:14px;font-weight:500;display:flex}.resident-visit-tabs button:hover:not(.is-active){color:var(--ink)}.resident-visit-tabs button span{color:var(--faint);font-size:12px;font-weight:500}.resident-visit-tabs button.is-active{border-bottom-color:var(--ink);color:var(--ink);font-weight:600}.resident-decision-notice{border-radius:var(--r-md);color:var(--success);background:var(--success-soft);margin:16px 0 0;padding:12px 16px;font-size:13px;font-weight:500}.resident-empty-list{border:1px dashed var(--line);border-radius:var(--r-lg);color:var(--muted);text-align:center;background:0 0;flex-direction:column;align-items:center;gap:8px;padding:48px 20px;display:flex}.resident-empty-icon{color:var(--faint);margin-bottom:4px}.resident-empty-list p{color:var(--ink);margin:0;font-weight:600}.resident-empty-list small{color:var(--muted);font-size:13px}.resident-visit-list{gap:16px;display:grid}.resident-visit-card{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);padding:20px}.resident-visit-title{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.resident-visit-title strong,.resident-visit-title span{display:block}.resident-visit-title strong{font-size:17px;font-weight:600}.resident-visit-title span{color:var(--muted);margin-top:2px;font-size:13px}.resident-visit-title em{color:var(--warning);background:var(--warning-soft);border-radius:999px;flex:none;padding:4px 10px;font-size:12px;font-style:normal;font-weight:600}.resident-visit-card--approved .resident-visit-title em,.resident-visit-card--pending_bql .resident-visit-title em{color:var(--success);background:var(--success-soft)}.resident-visit-card--rejected .resident-visit-title em,.resident-visit-card--blocked .resident-visit-title em{color:var(--error);background:var(--error-soft)}.resident-visit-card dl{border-top:1px solid var(--line);grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:16px;margin:18px 0;padding-top:16px;display:grid}.resident-visit-card dl div{background:0 0;border-radius:0;padding:0}.resident-visit-card dt{color:var(--muted);font-size:12px}.resident-visit-card dd{overflow-wrap:anywhere;margin:2px 0 0;font-size:14px;font-weight:500}.resident-decision-actions{flex-wrap:wrap;gap:8px;display:flex}.resident-decision-actions button{border-radius:var(--r-md);cursor:pointer;border:0;flex:110px;min-height:44px;font-size:14px;font-weight:600}.resident-decision-actions button:first-child{color:#fff;background:var(--success)}.resident-decision-actions button:first-child:hover:not(:disabled){background:#166534}.resident-decision-actions button:nth-child(2){color:var(--error);background:var(--error-soft)}.resident-decision-actions button:nth-child(2):hover:not(:disabled){background:#f8dede}.resident-decision-actions button:last-child{border:1px solid var(--line);color:var(--error);background:var(--surface)}.resident-decision-actions button:last-child:hover:not(:disabled){background:var(--surface-soft)}.resident-decision-actions button:disabled{cursor:not-allowed;opacity:.45}.resident-visit-result{color:var(--success);margin:0;font-size:14px;font-weight:600}.resident-visit-card--rejected .resident-visit-result,.resident-visit-card--blocked .resident-visit-result{color:var(--error)}.resident-visit-result .resident-revoke,.resident-visit-result .resident-reissue{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface);width:100%;min-height:44px;color:var(--ink);font:inherit;cursor:pointer;margin-top:8px;padding:0 14px;font-size:14px;font-weight:600;display:block}.resident-visit-result .resident-revoke{color:var(--error)}.resident-visit-result .resident-revoke:hover:not(:disabled),.resident-visit-result .resident-reissue:hover:not(:disabled){background:var(--surface-soft)}.resident-visit-result .resident-revoke:disabled,.resident-visit-result .resident-reissue:disabled{opacity:.45;cursor:not-allowed}.resident-reissued{border-radius:var(--r-md);background:var(--surface-soft);color:var(--ink);gap:12px;margin-top:16px;padding:14px 16px;font-size:13px;line-height:1.55;display:grid}.resident-reissued code{border-radius:var(--r-sm);overflow-wrap:anywhere;background:var(--surface);box-shadow:inset 0 0 0 1px var(--line);font-family:var(--mono);color:var(--muted);padding:10px 12px;font-size:12px}.resident-reissued div{flex-wrap:wrap;gap:8px;display:flex}.resident-reissued button{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface);min-height:44px;color:var(--ink);font:inherit;cursor:pointer;flex:140px;justify-content:center;align-items:center;gap:6px;padding:0 14px;font-size:14px;font-weight:600;display:inline-flex}.resident-reissued button:first-child{border-color:var(--brand);background:var(--brand);color:#fff}.resident-visit-card--blocked{border-color:#f1c4c4}.resident-empty{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);text-align:center;width:min(100%,540px);margin:15vh auto;padding:32px}.resident-empty-card{flex-direction:column;align-items:center;gap:14px;display:flex}.resident-empty-card p{color:var(--muted);margin:0;font-size:14px;line-height:1.6}.resident-empty-card .primary-button{margin-top:8px}.bql-app{min-height:100vh;color:var(--ink);background:var(--surface-soft);grid-template-columns:248px minmax(0,1fr);display:grid}.bql-auth-loading{justify-content:center;align-items:center;min-height:100vh;display:flex}.bql-auth-loading-card{color:var(--muted);flex-direction:column;align-items:center;gap:14px;font-size:14px;display:flex}.bql-spinner{border:3px solid var(--line);border-top-color:var(--brand);border-radius:50%;width:32px;height:32px;animation:.8s linear infinite spin}.bql-sidebar{height:100vh;color:var(--ink);background:var(--surface);border-right:1px solid var(--line);flex-direction:column;gap:24px;padding:20px 12px;display:flex;position:sticky;top:0}.bql-brand{align-items:center;gap:12px;padding:0 8px;display:flex}.bql-brand>span{color:#fff;background:var(--ink);border-radius:10px;flex:none;place-items:center;width:36px;height:36px;display:grid}.bql-brand div{flex-direction:column;display:flex}.bql-brand strong{color:var(--ink);font-size:15px;font-weight:600;line-height:1.3}.bql-brand small{color:var(--muted);font-size:12px}.bql-sidebar nav{gap:2px;margin-top:0;display:grid}.bql-sidebar nav a,.bql-nav-placeholder{border-radius:var(--r-md);min-height:44px;color:var(--muted);align-items:center;gap:12px;padding:0 12px;font-size:14px;font-weight:500;text-decoration:none;display:flex}.bql-sidebar nav a:hover{color:var(--ink);background:var(--surface-soft)}.bql-sidebar nav a.active{color:var(--ink);background:var(--surface-soft);font-weight:600}.bql-sidebar nav a em,.bql-sidebar nav .nav-short{display:none}.bql-nav-placeholder{opacity:.55}.bql-shift{border-top:1px solid var(--line);color:var(--muted);margin-top:auto;padding:16px 8px 0;font-size:12px}.bql-shift>b{letter-spacing:.02em;margin-left:8px;font-weight:500}.online-dot{background:var(--success);border-radius:50%;width:8px;height:8px;display:inline-block}.bql-user{align-items:center;gap:10px;margin-top:14px;display:flex}.bql-user>span{width:36px;height:36px;color:var(--ink);background:var(--surface-soft);border-radius:50%;flex:none;place-items:center;font-size:12px;font-weight:600;display:grid}.bql-user div{flex-direction:column;min-width:0;display:flex}.bql-user strong{color:var(--ink);overflow-wrap:anywhere;font-size:13px;font-weight:600;line-height:1.3}.bql-user small{color:var(--muted);font-size:12px}.bql-workspace{min-width:0}.bql-topbar{border-bottom:1px solid var(--line);background:var(--surface);justify-content:space-between;align-items:center;min-height:64px;padding:0 32px;display:flex}.bql-building{align-items:center;gap:10px;display:flex}.bql-building strong{font-size:14px;font-weight:600}.bql-building span{border-left:1px solid var(--line);color:var(--muted);padding-left:10px;font-size:13px}.bql-live{color:var(--muted);align-items:center;gap:8px;margin-left:auto;font-size:13px;display:flex}.bql-topbar>button{border-radius:var(--r-md);width:44px;height:44px;color:var(--muted);cursor:pointer;background:0 0;border:0;place-items:center;margin-left:12px;display:grid;position:relative}.bql-topbar>button:hover{background:var(--surface-soft)}.bql-topbar>button i{background:var(--error);border-radius:50%;width:7px;height:7px;position:absolute;top:11px;right:12px}.bql-main{width:min(100%,1240px);margin:0 auto;padding:32px}.bql-page-heading{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:16px 24px;margin-bottom:28px;display:flex}.bql-page-heading h1{letter-spacing:-.02em;margin:6px 0;font-size:28px;font-weight:600;line-height:1.2}.bql-page-heading p{max-width:640px;color:var(--muted);margin:0;font-size:14px;line-height:1.55}.bql-kicker{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:12px;font-weight:600}.heading-actions,.alert-card-actions,.modal-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.primary-button,.secondary-button,.danger-button{border-radius:var(--r-md);cursor:pointer;white-space:nowrap;justify-content:center;align-items:center;gap:8px;min-height:44px;padding:0 18px;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}.primary-button{border:1px solid var(--brand);color:#fff;background:var(--brand)}.primary-button:hover{background:var(--brand-deep);border-color:var(--brand-deep)}.secondary-button{border:1px solid var(--line);color:var(--ink);background:var(--surface)}.secondary-button:hover{background:var(--surface-soft)}.danger-button{border:1px solid var(--error);color:#fff;background:var(--error)}.danger-button:hover{background:#991b1b;border-color:#991b1b}.primary-button:disabled,.secondary-button:disabled,.danger-button:disabled{cursor:not-allowed;opacity:.45}.bql-banner{border-radius:var(--r-md);align-items:center;gap:10px;margin-bottom:20px;padding:12px 16px;font-size:13px;font-weight:500;display:flex}.bql-banner--warning{background:var(--warning-soft);color:var(--warning)}.bql-action-error{background:var(--error-soft);border-radius:var(--r-md);color:var(--error);margin-bottom:12px;padding:12px 16px;font-size:13px;font-weight:500}.bql-empty-text{color:var(--muted);padding:16px 20px;font-size:14px}.audit-load-more{text-align:center;border-top:1px solid var(--line);padding:16px}.overview-metrics{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--line);grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:1px;display:grid;overflow:hidden}.overview-metrics article{background:var(--surface);padding:20px;display:block}.overview-metrics article>svg{display:none}.overview-metrics article div{display:grid}.overview-metrics small{color:var(--muted);font-size:13px;font-weight:400}.overview-metrics strong{letter-spacing:-.02em;margin:6px 0 2px;font-size:32px;font-weight:600;line-height:1.2}.overview-metrics span{color:var(--muted);font-size:13px}.section-title{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:4px 16px;margin:36px 0 12px;display:flex}.section-title h2{letter-spacing:-.01em;margin:0;font-size:18px;font-weight:600}.section-title span{color:var(--muted);margin-left:10px;font-size:13px}.section-title a{min-height:44px;color:var(--brand-deep);align-items:center;font-size:14px;font-weight:500;text-decoration:none;display:inline-flex}.section-title small{color:var(--muted);font-size:12px}.overview-alerts{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);gap:0;display:grid;overflow:hidden}.mini-alert{background:var(--surface);grid-template-columns:40px minmax(0,1fr) auto;align-items:center;gap:16px;padding:16px 20px;display:grid}.mini-alert+.mini-alert{border-top:1px solid var(--line)}.mini-alert .bql-pending-actions{flex-wrap:wrap;gap:8px;display:flex}.mini-alert>span{min-width:36px;height:24px;color:var(--ink);background:var(--surface);box-shadow:inset 0 0 0 1px var(--line);border-radius:6px;place-items:center;font-size:12px;font-weight:600;display:grid}.mini-alert div{gap:2px;display:grid}.mini-alert small{color:var(--muted);font-size:12px}.mini-alert.rule-a3 small{color:var(--error);font-weight:600}.mini-alert h3{margin:0;font-size:14px;font-weight:600}.mini-alert p{color:var(--muted);margin:0;font-size:13px}.mini-alert a{min-height:44px;color:var(--brand-deep);align-items:center;gap:6px;font-size:14px;font-weight:500;text-decoration:none;display:inline-flex}.overview-audit{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px 24px;margin-top:20px;padding:16px 20px;display:flex}.overview-audit>div{color:var(--ink);align-items:center;gap:12px;display:flex}.overview-audit h2{color:var(--ink);margin:0;font-size:14px;font-weight:600}.overview-audit p{color:var(--muted);margin:2px 0 0;font-size:13px}.alert-summary-grid{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--line);grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:1px;display:grid;overflow:hidden}.summary-card{background:var(--surface);padding:20px;display:grid}.summary-card small{color:var(--muted);font-size:13px;font-weight:400}.summary-card strong{letter-spacing:-.02em;margin:6px 0 2px;font-size:32px;font-weight:600;line-height:1.2}.summary-card span{color:var(--muted);font-size:13px}.alert-filter{background:0 0;border:0;flex-wrap:wrap;align-items:center;gap:12px 16px;margin:24px 0 0;padding:0;display:flex}.alert-filter>strong{font-size:13px;font-weight:500}.alert-filter>div{flex-wrap:wrap;gap:8px;display:flex}.alert-filter button{border:1px solid var(--line);min-height:36px;color:var(--ink);background:var(--surface);cursor:pointer;border-radius:999px;padding:0 14px;font-size:13px;font-weight:500}.alert-filter button.active{border-color:var(--ink);color:#fff;background:var(--ink)}.alert-list{gap:16px;display:grid}.alert-card{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);padding:20px}.alert-card.resolved{opacity:.7}.alert-card-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px 12px;display:flex}.alert-rule{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.alert-rule>svg{display:none}.alert-rule b{height:24px;color:var(--warning);background:var(--warning-soft);border-radius:999px;align-items:center;padding:0 10px;font-size:12px;font-weight:600;display:inline-flex}.alert-card.rule-a3 .alert-rule b{color:#fff;background:var(--error)}.alert-card.rule-a5 .alert-rule b{color:var(--error);background:var(--error-soft)}.alert-rule span{color:var(--muted);font-family:var(--mono);font-size:12px}.alert-rule em{height:24px;color:var(--ink);background:var(--surface);box-shadow:inset 0 0 0 1px var(--line);border-radius:6px;place-items:center;padding:0 8px;font-size:12px;font-style:normal;font-weight:600;display:inline-grid}.alert-status{color:var(--warning);background:var(--warning-soft);border-radius:999px;padding:4px 10px;font-size:12px;font-weight:600}.alert-card.resolved .alert-status{color:var(--success);background:var(--success-soft)}.alert-card h3{margin:14px 0 12px;font-size:16px;font-weight:600;line-height:1.4}.alert-card>p{color:var(--muted);margin:12px 0 16px;font-size:14px;line-height:1.6}.alert-metadata{border-radius:var(--r-md);background:var(--surface-soft);grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px 24px;padding:14px 16px;display:grid}.alert-metadata div{display:grid}.alert-metadata small{color:var(--muted);text-transform:none;font-size:12px}.alert-metadata strong{color:var(--ink);margin-top:2px;font-size:13px;font-weight:600}.alert-card-actions{justify-content:flex-end}.security-note,.audit-privacy-banner{border-radius:var(--r-md);color:var(--muted);background:var(--surface-soft);border:0;align-items:flex-start;gap:12px;margin-top:20px;padding:14px 16px;display:flex}.security-note strong,.audit-privacy-banner strong{color:var(--ink);font-size:13px;font-weight:600}.security-note p,.audit-privacy-banner p{color:var(--muted);margin:2px 0 0;font-size:13px;line-height:1.55}.security-note svg,.audit-privacy-banner svg{flex:none}.bql-modal-backdrop{z-index:100;background:#14171f80;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.bql-modal{border-radius:var(--r-lg);background:var(--surface);width:min(100%,480px);padding:24px;position:relative;box-shadow:0 12px 40px #14171f2e}.modal-close{border-radius:var(--r-md);width:44px;height:44px;color:var(--muted);cursor:pointer;background:0 0;border:0;place-items:center;display:grid;position:absolute;top:8px;right:8px}.modal-close:hover{background:var(--surface-soft)}.modal-alert-icon{color:var(--error)}.bql-modal h2{margin:12px 0 8px;font-size:20px;font-weight:600}.bql-modal>p{color:var(--muted);font-size:14px;line-height:1.6}.bql-modal label{margin:16px 0 6px;font-size:13px;font-weight:500;display:block}.bql-modal textarea{resize:vertical;border:1px solid var(--line);border-radius:var(--r-md);width:100%;min-height:96px;font:inherit;padding:12px 14px;font-size:16px}.bql-modal textarea:focus-visible{border-color:var(--brand)}.modal-actions{justify-content:flex-end;margin-top:16px}.bql-modal>small{color:var(--muted);margin-top:14px;font-size:12px;display:block}.audit-privacy-banner{color:var(--success);background:var(--success-soft);margin:0 0 16px}.audit-privacy-banner strong,.audit-privacy-banner p{color:var(--success)}.audit-controls{flex-wrap:wrap;gap:12px;margin-bottom:16px;display:flex}.audit-controls label{border:1px solid var(--line);border-radius:var(--r-md);min-height:44px;color:var(--faint);background:var(--surface);flex:320px;align-items:center;gap:10px;padding:0 14px;display:flex}.audit-controls label:focus-within,.audit-controls>div:focus-within{outline:2px solid var(--brand);outline-offset:1px;border-color:var(--brand)}.audit-controls input{width:100%;color:var(--ink);background:0 0;border:0;outline:0;font-size:16px}.audit-controls>div{border:1px solid var(--line);border-radius:var(--r-md);color:var(--faint);background:var(--surface);flex:0 0 200px;align-items:center;gap:8px;padding:0 12px;display:flex}.audit-controls select{width:100%;min-height:42px;color:var(--ink);background:0 0;border:0;outline:0;font-size:16px}.audit-table-card{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);overflow:hidden}.audit-table-heading{border-bottom:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;padding:16px 20px;display:flex}.audit-table-heading>div{align-items:center;gap:10px;display:flex}.audit-table-heading h2{margin:0;font-size:16px;font-weight:600}.audit-table-heading span{color:var(--muted);background:var(--surface-soft);border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600}.audit-table-heading small{color:var(--muted);font-size:12px}.audit-table-scroll{overflow-x:auto}.audit-table-card table{border-collapse:collapse;width:100%;min-width:960px}.audit-table-card th{border-bottom:1px solid var(--line);color:var(--muted);background:var(--surface-soft);text-align:left;white-space:nowrap;padding:12px 16px;font-size:12px;font-weight:500}.audit-table-card td{border-top:1px solid var(--line);color:var(--ink);vertical-align:top;padding:14px 16px;font-size:13px}.audit-table-card tbody tr:first-child td{border-top:0}.audit-table-card td strong,.audit-table-card td small{display:block}.audit-table-card td strong{font-weight:600}.audit-table-card td small{color:var(--muted);margin-top:2px;font-size:12px}.audit-table-card code{color:var(--muted);font-family:var(--mono);font-size:12px}.actor-badge,.outcome-badge{color:var(--muted);background:var(--surface-soft);border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-block}.actor-badge{background:var(--surface);box-shadow:inset 0 0 0 1px var(--line)}.audit-empty{color:var(--muted);text-align:center;padding:36px;font-size:14px}.bql-login{background:var(--surface-soft);place-items:center;min-height:100vh;padding:32px 16px;display:grid}.bql-login-card{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);flex-direction:column;gap:20px;width:100%;max-width:400px;padding:32px;display:flex}.bql-login-brand{align-items:center;gap:12px;display:flex}.bql-login-brand .brand-mark{width:36px;height:36px}.bql-login-brand strong{font-size:16px;font-weight:600;line-height:1.25;display:block}.bql-login-brand span{color:var(--muted);font-size:12px}.bql-login-field{gap:6px;display:grid}.bql-login-field label{font-size:13px;font-weight:500}.bql-login-field input{border:1px solid var(--line);border-radius:var(--r-md);width:100%;height:44px;color:var(--ink);background:var(--surface);outline:none;padding:0 14px;font-size:16px}.bql-login-field input:focus{border-color:var(--brand);outline:2px solid var(--brand);outline-offset:1px}.bql-login-error{color:var(--error);margin:0;font-size:13px}.bql-login-card button{border-radius:var(--r-md);color:#fff;background:var(--brand);cursor:pointer;border:0;min-height:44px;font-size:14px;font-weight:600}.bql-login-card button:hover:not(:disabled){background:var(--brand-deep)}.bql-login-card button:disabled{cursor:not-allowed;opacity:.45}.dv-shell{background:var(--surface-soft);flex-direction:column;min-height:100svh;padding:24px;display:flex}.dv-topbar{flex-wrap:wrap;gap:12px;width:min(100%,1180px);margin:0 auto}.dv-nav{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.dv-nav a{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface);min-height:44px;color:var(--ink);align-items:center;padding:0 18px;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}.dv-nav a:hover{background:var(--surface-soft)}.dv-nav .kiosk-topbar-meta{margin-left:4px}.dv-grid{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:24px;width:min(100%,1180px);margin:0 auto;display:grid}.dv-card{background:var(--surface);border:1px solid var(--line);border-radius:20px;flex-direction:column;gap:20px;padding:24px;display:flex}.dv-card-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.dv-card-head h1,.dv-card-head h2{letter-spacing:-.01em;margin:0;font-size:18px;font-weight:600}.dv-chip{background:var(--surface-soft);color:var(--muted);white-space:nowrap;border-radius:999px;padding:4px 12px;font-size:12px;font-weight:600}.dv-chip b{color:var(--ink)}.dv-chip--ok{background:var(--success-soft);color:var(--success)}.dv-scanner{flex-direction:column;gap:12px;display:flex}.dv-scanner-view{aspect-ratio:4/3;border-radius:var(--r-lg);background:var(--surface-soft);border:1px dashed #cbd5e1;position:relative;overflow:hidden}.dv-scanner-view.is-on{background:#0e1116;border:0}.dv-scanner-video{position:absolute;inset:0}.dv-scanner-video video{object-fit:cover;display:block;width:100%!important;height:100%!important}.dv-scanner-idle{color:var(--faint);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:24px;display:flex;position:absolute;inset:0}.dv-scanner-idle strong{color:var(--ink);font-size:15px;font-weight:600}.dv-scanner-idle small{max-width:260px;color:var(--muted);font-size:13px;line-height:1.5}.dv-scanner-frame{aspect-ratio:1;pointer-events:none;border-radius:16px;height:62%;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);box-shadow:0 0 0 100vmax #0e111666}.dv-scanner-frame span{border:3px solid #fff;width:30px;height:30px;transition:border-color .2s;position:absolute}.dv-scanner-frame span:first-child{border-bottom:0;border-right:0;border-top-left-radius:14px;top:0;left:0}.dv-scanner-frame span:nth-child(2){border-bottom:0;border-left:0;border-top-right-radius:14px;top:0;right:0}.dv-scanner-frame span:nth-child(3){border-top:0;border-right:0;border-bottom-left-radius:14px;bottom:0;left:0}.dv-scanner-frame span:nth-child(4){border-top:0;border-left:0;border-bottom-right-radius:14px;bottom:0;right:0}.dv-scanner-line{background:#fffc;border-radius:2px;height:2px;animation:2.2s ease-in-out infinite dv-scan;position:absolute;top:8%;left:8%;right:8%}.dv-scanner-view.is-busy .dv-scanner-frame span{border-color:#86efac}.dv-scanner-view.is-busy .dv-scanner-line{display:none}.dv-scanner-badge{color:var(--ink);background:#fffffff0;border-radius:999px;padding:6px 14px;font-size:13px;font-weight:600;position:absolute;bottom:14px;left:50%;transform:translate(-50%)}.dv-face-video{object-fit:cover;width:100%;height:100%;position:absolute;inset:0;transform:scaleX(-1)}.dv-face-oval{aspect-ratio:3/4;pointer-events:none;border:3px solid #ffffffe6;border-radius:50%;height:78%;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);box-shadow:0 0 0 100vmax #0e111673}.dv-debug{border-radius:var(--r-md);color:#e2e8f0;white-space:pre-wrap;background:#0e1116;margin:0;padding:10px 12px;font:12px/1.5 ui-monospace,SFMono-Regular,Menlo,monospace}.dv-field{color:var(--ink);flex-direction:column;gap:6px;font-size:14px;font-weight:500;display:flex}.dv-field input,.dv-field select{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface);min-height:44px;color:var(--ink);padding:0 12px;font-size:15px}.dv-check{color:var(--ink);align-items:flex-start;gap:10px;font-size:14px;line-height:1.45;display:flex}.dv-check input{width:18px;height:18px;margin-top:3px}.dv-row{flex-wrap:wrap;gap:12px;display:flex}.dv-row>*{flex:180px}@keyframes dv-scan{0%,to{top:8%}50%{top:92%}}.dv-button{border-radius:var(--r-md);background:var(--brand);color:#fff;cursor:pointer;border:0;justify-content:center;align-items:center;gap:8px;min-height:48px;padding:0 18px;font-size:15px;font-weight:600;display:inline-flex}.dv-button:hover:not(:disabled){background:var(--brand-deep)}.dv-button--ghost{background:var(--surface);color:var(--ink);border:1px solid var(--line)}.dv-button--ghost:hover:not(:disabled){background:var(--surface-soft)}.dv-button:disabled{opacity:.6;cursor:wait}.dv-hint{color:var(--muted);text-align:center;margin:0;font-size:13px}.dv-controls{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.dv-segment{border-radius:var(--r-md);background:var(--surface-soft);box-shadow:inset 0 0 0 1px var(--line);padding:3px;display:inline-flex}.dv-segment button{min-height:40px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:9px;align-items:center;gap:6px;padding:0 16px;font-size:14px;font-weight:500;display:inline-flex}.dv-segment button[aria-pressed=true]{background:var(--surface);color:var(--ink);box-shadow:0 0 0 1px var(--line);font-weight:600}.dv-switch{min-height:44px;color:var(--ink);cursor:pointer;align-items:center;gap:8px;font-size:14px;font-weight:500;display:inline-flex;position:relative}.dv-switch input{opacity:0;width:1px;height:1px;position:absolute}.dv-switch i{background:#cbd5e1;border-radius:999px;width:40px;height:24px;transition:background-color .2s;position:relative}.dv-switch i:after{content:"";background:#fff;border-radius:50%;width:18px;height:18px;transition:transform .2s;position:absolute;top:3px;left:3px}.dv-switch input:checked+i{background:var(--success)}.dv-switch input:checked+i:after{transform:translate(16px)}.dv-switch input:focus-visible+i{outline:2px solid var(--brand);outline-offset:2px}.dv-switch.is-disabled{opacity:.5;cursor:not-allowed}.dv-status{border-radius:var(--r-md);background:var(--surface-soft);align-items:flex-start;gap:12px;padding:14px 16px;display:flex}.dv-status strong{font-size:15px;font-weight:600;display:block}.dv-status small{color:var(--muted);margin-top:2px;font-size:13px;line-height:1.5;display:block}.dv-status-dot{background:var(--faint);border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:7px}.dv-status--busy .dv-status-dot{background:var(--brand);animation:1.2s ease-in-out infinite dv-pulse}.dv-status--ok{background:var(--success-soft)}.dv-status--ok strong{color:var(--success)}.dv-status--ok .dv-status-dot{background:var(--success)}.dv-status--err{background:var(--error-soft)}.dv-status--err strong{color:var(--error)}.dv-status--err .dv-status-dot{background:var(--error)}@keyframes dv-pulse{0%,to{opacity:1}50%{opacity:.35}}.dv-barrier{border-radius:var(--r-lg);background:var(--surface-soft);height:170px;box-shadow:inset 0 0 0 1px var(--line);grid-template-columns:26px 1fr 26px;padding:18px;display:grid}.dv-barrier-post{background:#cbd5e1;border-radius:10px;position:relative}.dv-barrier-post:after{content:"";background:var(--error);border-radius:50%;width:10px;height:10px;transition:background-color .3s;position:absolute;top:14px;left:50%;transform:translate(-50%)}.dv-barrier.is-open .dv-barrier-post:after{background:var(--success)}.dv-barrier-lane{position:relative}.dv-barrier-wing{border:2px solid var(--ink);border-radius:var(--r-md);background:var(--surface);width:47%;height:64px;transition:transform .5s cubic-bezier(.4,0,.2,1),border-color .3s;position:absolute;top:50%}.dv-barrier-wing--left{transform-origin:0;left:4px;transform:translateY(-50%)}.dv-barrier-wing--right{transform-origin:100%;right:4px;transform:translateY(-50%)}.dv-barrier.is-open .dv-barrier-wing{border-color:var(--success)}.dv-barrier.is-open .dv-barrier-wing--left,.dv-barrier.is-open .dv-barrier-wing--right{transform:translateY(-50%)scaleX(.12)}.dv-floors{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.dv-floor{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface);min-height:60px;color:var(--ink);cursor:pointer;font-size:18px;font-weight:600;position:relative}.dv-floor svg{width:12px;height:12px;color:var(--faint);position:absolute;top:8px;right:8px}.dv-floor--locked{background:var(--surface-soft);color:var(--faint)}.dv-floor--open{color:var(--ink)}.dv-floor--authorized{border:2px solid var(--success);background:var(--success-soft);color:var(--success);animation:1.6s ease-in-out infinite dv-ring}.dv-floor--active{border-color:var(--ink);background:var(--ink);color:#fff}@keyframes dv-ring{0%,to{box-shadow:0 0 #15803d4d}50%{box-shadow:0 0 0 6px #15803d00}}.kv-qr{flex-direction:column;align-items:center;gap:12px;display:flex}.kv-qr-frame{aspect-ratio:1;border:1px solid var(--line);border-radius:var(--r-md);width:min(100%,300px);color:var(--faint);background:#fff;place-items:center;padding:12px;transition:opacity .2s;display:grid}.kv-qr-frame img{width:100%;height:auto;image-rendering:pixelated;display:block}.kv-qr-frame.is-offline{opacity:.45}.kv-qr-caption{color:var(--ink);text-align:center;margin:0;font-size:15px;font-weight:500}.dv-button--danger{background:var(--error)}.dv-button--danger:hover:not(:disabled){background:#991b1b}@media (max-width:900px){.dv-shell{padding:12px}.dv-grid{grid-template-columns:1fr;gap:16px}.dv-card{border-radius:16px;padding:16px}}@media (max-width:520px){.dv-nav .kiosk-topbar-meta{display:none}.dv-controls{flex-direction:column;align-items:stretch}.dv-segment button{flex:1;justify-content:center}}@media (min-width:768px) and (max-width:1366px){.dv-shell{gap:20px;padding:24px}.dv-topbar,.dv-grid{width:100%}.dv-grid{flex:1 0 auto;grid-template-rows:1fr;align-items:stretch;gap:20px}.dv-card{border-radius:24px;gap:16px;padding:24px}.dv-card-head h1,.dv-card-head h2{font-size:22px}.dv-chip{padding:6px 14px;font-size:14px}.dv-nav a{min-height:56px;padding:0 22px;font-size:16px}.dv-segment button{min-height:48px;padding:0 22px;font-size:16px}.dv-button{min-height:56px;font-size:16px}.dv-status{padding:16px 20px}.dv-status strong{font-size:20px}.dv-status small{font-size:15px}.dv-status-dot{margin-top:9px}.dv-hint{font-size:15px}.dv-scanner{flex:auto}.dv-scanner-view{aspect-ratio:auto;flex:1 1 0;min-height:200px}.kv-qr{flex:auto;justify-content:center}.kv-qr-frame{width:min(100%,340px)}.kv-qr-caption{font-size:18px}.dv-floors{flex:auto;grid-auto-rows:minmax(64px,1fr);gap:12px}.dv-floor{border-radius:16px;min-height:64px;font-size:28px}.dv-floor svg{width:16px;height:16px;top:12px;right:12px}}@media (min-width:768px) and (max-width:1366px) and (orientation:portrait){.dv-shell{gap:16px;padding:20px}.dv-grid{grid-template-rows:auto 1fr;grid-template-columns:minmax(0,1fr);gap:16px}.dv-card{padding:20px}.kiosk-topbar{padding-bottom:6px}.dv-scanner-view{min-height:176px}.kv-qr-frame{width:min(100%,256px)}.dv-floors{flex:none;grid-template-columns:repeat(5,minmax(0,1fr));grid-auto-rows:104px}}@media (prefers-reduced-motion:reduce){.dv-scanner-line,.dv-floor--authorized,.dv-status--busy .dv-status-dot{animation:none}}@keyframes spin{to{transform:rotate(360deg)}}.spin{animation:.8s linear infinite spin}@keyframes bounce{0%,to{animation-timing-function:cubic-bezier(.8,0,1,1);transform:translateY(-25%)}50%{animation-timing-function:cubic-bezier(0,0,.2,1);transform:none}}@media (min-width:821px){.resident-inbox .resident-widget{z-index:20;width:auto;position:fixed;bottom:24px;right:24px}.resident-inbox .resident-widget:has(.chat-panel){width:min(410px,100vw - 48px)}.resident-inbox .chat-panel--resident{height:min(640px,100vh - 48px);min-height:0}}@media (max-width:1023px){.bql-app{grid-template-columns:72px minmax(0,1fr)}.bql-sidebar{align-items:center;padding:20px 8px}.bql-brand{padding:0}.bql-brand div{display:none}.bql-sidebar nav{justify-items:center}.bql-sidebar nav a{justify-content:center;width:48px;padding:0}.bql-sidebar nav a span,.bql-sidebar nav a em{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.bql-nav-placeholder,.bql-sidebar nav .nav-short{display:none}.bql-shift{padding:16px 0 0}.bql-shift>b,.bql-shift>.online-dot,.bql-user div{display:none}.bql-user{justify-content:center;margin-top:0}.bql-topbar{padding:0 20px}.bql-main{padding:24px 20px}}@media (max-width:820px){.resident-shell{min-height:100svh;display:block}.resident-context{border-right:0;min-height:100svh;padding:28px 22px}.resident-copy{margin:auto 0}.resident-copy h1{font-size:clamp(34px,11vw,48px)}.widget-stage{min-height:0;padding:0}.preview-label{display:none}.resident-widget{z-index:20;width:auto;position:fixed;bottom:18px;right:18px}.resident-widget:has(.chat-panel){width:100%;inset:0}.chat-panel--resident{height:100svh;min-height:0;box-shadow:none;border:0;border-radius:0}.chat-launcher span{display:none}.chat-launcher{justify-content:center;width:56px;height:56px;padding:0}.chat-launcher i{position:absolute;top:4px;right:4px}.kiosk-topbar{padding:2px 2px 12px}.chat-panel--kiosk{border-radius:16px}.resident-auth-shell,.resident-requests-shell{padding:18px}.resident-auth-card{margin-top:3vh;padding:24px}.resident-inbox>header,.resident-inbox-toolbar{flex-direction:column;align-items:flex-start}.resident-inbox>header button{width:100%}.resident-visit-card dl{grid-template-columns:1fr}.resident-decision-actions{flex-direction:column}}@media (max-width:767px){.bql-app{display:block}.bql-sidebar{z-index:10;border-right:0;border-top:1px solid var(--line);flex-direction:row;align-items:stretch;gap:0;width:100%;height:auto;padding:0;position:fixed;inset:auto 0 0}.bql-brand,.bql-shift,.bql-nav-placeholder{display:none}.bql-sidebar nav{flex:1;grid-template-columns:repeat(3,minmax(0,1fr));justify-items:stretch;gap:0;width:100%}.bql-sidebar nav a{text-align:center;background:0 0;border-radius:0;flex-direction:column;justify-content:center;gap:2px;width:auto;min-height:56px;padding:0 4px;font-size:12px;line-height:1.25}.bql-sidebar nav a.active{background:0 0}.bql-sidebar nav a span,.bql-sidebar nav a em{clip:auto;white-space:normal;width:auto;height:auto;position:static;overflow:visible}.bql-sidebar nav a em,.bql-sidebar nav .nav-full{display:none}.bql-sidebar nav .nav-short{display:inline}.bql-workspace{min-width:0}.bql-topbar{min-height:56px;padding:0 8px 0 16px}.bql-building span,.bql-live{display:none}.bql-topbar>button{margin-left:auto}.bql-main{padding:20px 16px 88px}.bql-page-heading,.heading-actions{display:grid}.bql-page-heading .primary-button,.bql-page-heading>.secondary-button,.heading-actions>*{width:100%}.overview-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.overview-metrics article{padding:16px}.overview-metrics strong{font-size:28px}.alert-summary-grid{grid-template-columns:1fr}.mini-alert{grid-template-columns:40px minmax(0,1fr);gap:12px;padding:16px}.mini-alert>a{border:1px solid var(--line);border-radius:var(--r-md);grid-column:1/-1;justify-content:center}.overview-audit{flex-direction:column;align-items:stretch}.overview-audit .secondary-button{width:100%}.alert-filter>div{flex-wrap:nowrap;width:100%;overflow-x:auto}.alert-filter button{flex:none}.alert-card{padding:16px}.alert-metadata{grid-template-columns:repeat(2,minmax(0,1fr))}.alert-card-actions{flex-direction:column;align-items:stretch}.bql-modal{padding:24px 18px}.audit-controls{flex-direction:column}.audit-controls label,.audit-controls>div{flex:none}.audit-table-heading small{display:none}.audit-table-card table{min-width:0;display:block}.audit-table-card thead{clip:rect(0 0 0 0);width:1px;height:1px;position:absolute;overflow:hidden}.audit-table-card tbody{display:block}.audit-table-card tr{border-top:1px solid var(--line);grid-template-columns:1fr 1fr;gap:12px 16px;padding:16px;display:grid}.audit-table-card tbody tr:first-child{border-top:0}.audit-table-card td{border:0;padding:0;display:block}.audit-table-card td:before{content:attr(data-label);color:var(--muted);margin-bottom:2px;font-size:12px;font-weight:400;display:block}.audit-table-card td:nth-child(2){order:-1;grid-column:1/-1}.audit-table-card td:nth-child(2):before{display:none}.audit-table-card td:last-child{grid-column:1/-1}}@media (max-width:520px){.overview-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.chat-card>div{flex:1;min-width:0}.virtual-guest-card .revoke-pass-button{border:1px solid var(--line);background:var(--surface);color:var(--error);justify-content:center;align-items:center;gap:6px;margin-top:8px;display:inline-flex}.virtual-guest-card .revoke-pass-button:hover:not(:disabled){background:var(--surface-soft)}.chat-card-details,.virtual-guest-card dl{gap:12px;margin:14px 0;font-size:14px;display:grid}.chat-card-details>div,.virtual-guest-card dl>div{gap:2px;display:grid}.chat-card-details dt,.virtual-guest-card dt{color:var(--muted);font-size:12px}.chat-card-details dd,.virtual-guest-card dd{color:var(--ink);overflow-wrap:anywhere;margin:0;font-weight:500}.chat-card-actions{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.chat-card-actions button,.virtual-guest-card button,.new-resident-visit{border-radius:var(--r-md);background:var(--brand);color:#fff;cursor:pointer;border:0;min-height:44px;padding:0 16px;font-size:14px;font-weight:600}.chat-card-actions button:first-child,.virtual-guest-card button:not(.revoke-pass-button){border:1px solid var(--line);background:var(--surface);color:var(--ink)}.chat-card-actions button:only-child{background:var(--brand);color:#fff;border:0}.chat-card-actions button:disabled{opacity:.45;cursor:not-allowed}.chat-card-actions button{flex:120px}.chat-card-field{justify-content:space-between;align-items:center;gap:8px;display:flex}.chat-card-field>span{min-width:0}.chat-field-edit{border:1px solid var(--line);border-radius:var(--r-sm);background:var(--surface);min-height:36px;color:var(--ink);cursor:pointer;flex-shrink:0;align-items:center;gap:4px;padding:0 12px;font-size:13px;font-weight:500;display:inline-flex}.chat-card-details .chat-field-edit{min-height:36px;padding:0 12px}.chat-field-edit:hover:not(:disabled){background:var(--surface-soft)}.chat-field-edit:disabled{opacity:.45;cursor:not-allowed}.chat-field-form{border-radius:var(--r-md);background:var(--surface-soft);gap:6px;margin-top:6px;padding:12px;display:grid}.chat-field-form label{color:var(--ink);font-size:13px;font-weight:500}.chat-field-form input{border:1px solid var(--line);border-radius:var(--r-md);width:100%;min-width:0;height:44px;color:var(--ink);background:var(--surface);font:inherit;padding:0 12px;font-size:16px}.chat-field-form input:focus-visible,.chat-field-edit:focus-visible{outline:2px solid var(--brand);outline-offset:2px}.chat-field-form input[aria-invalid=true]{border-color:var(--error)}.chat-field-form small{color:var(--muted);font-size:12px}.chat-field-form .chat-field-error{color:var(--error);font-size:13px}.virtual-guest-card{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);margin:16px 0;padding:20px}.virtual-guest-card header{color:var(--success);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;font-size:14px;display:flex}.virtual-guest-card header span{align-items:center;gap:6px;font-weight:600;display:flex}.virtual-guest-card em{font-size:12px;font-style:normal;font-weight:600}.virtual-guest-card h3{margin:16px 0 4px;font-size:18px;font-weight:600}.virtual-guest-card p{color:var(--muted);margin:0;font-size:13px}.virtual-card-code{text-align:center;background:var(--surface-soft);border-radius:var(--r-md);font-family:var(--mono);letter-spacing:2px;margin:16px 0;padding:14px;font-size:20px;font-weight:600;display:block}.virtual-guest-card small{color:var(--success);margin-top:8px;font-size:13px;display:block}.pass-url-section{flex-wrap:wrap;align-items:center;gap:8px;margin-top:8px;display:flex}.pass-link{border:1px solid var(--brand);border-radius:var(--r-md);background:var(--brand);color:#fff;flex:140px;justify-content:center;align-items:center;min-height:44px;padding:0 16px;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}.pass-link:hover{background:var(--brand-deep)}.virtual-guest-card .pass-url-section button{flex:140px}.virtual-guest-card>button{width:100%;margin-top:8px}.new-resident-visit{border:1px solid var(--line);background:var(--surface);color:var(--ink);margin-bottom:14px}.guest-shell{background:var(--surface-soft);flex-direction:column;min-height:100svh;padding:12px;display:flex}.guest-topbar{align-items:center;gap:12px;width:min(100%,560px);margin:0 auto;padding:4px 4px 12px;font-size:15px;font-weight:600;line-height:1.3;display:flex}.guest-topbar .brand-mark{border-radius:10px;width:36px;height:36px}.guest-topbar small{color:var(--muted);font-size:12px;font-weight:400;display:block}.guest-widget{width:min(100%,560px);height:calc(100svh - 76px);min-height:480px;margin:0 auto}.guest-notice{border:1px solid var(--line);background:var(--surface);height:100%;color:var(--muted);text-align:center;border-radius:20px;flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:28px;display:flex}.guest-notice strong{color:var(--ink);font-size:18px;font-weight:600}.guest-notice span{max-width:320px;font-size:14px;line-height:1.6}.guest-notice--error strong{color:var(--error)}.guest-browser-btn{border:1px solid var(--brand);border-radius:var(--r-md);background:var(--brand);color:#fff;width:100%;max-width:280px;min-height:44px;font:inherit;cursor:pointer;justify-content:center;align-items:center;gap:8px;padding:0 16px;font-size:15px;font-weight:600;text-decoration:none;display:inline-flex}.guest-browser-btn--ghost{border-color:var(--line);background:var(--surface);color:var(--ink)}.guest-notice span.guest-browser-steps{font-size:13px}.guest-outcome{border-radius:var(--r-md);background:var(--surface-soft);color:var(--ink);align-items:flex-start;gap:12px;margin:6px 0 14px;padding:14px 16px;display:flex}.guest-outcome div{gap:4px;display:grid}.guest-outcome strong{font-size:14px;font-weight:600}.guest-outcome span{color:var(--muted);font-size:13px;line-height:1.5}.guest-outcome--ended{background:var(--warning-soft);color:var(--warning)}.guest-outcome--ended span{color:var(--warning)}.guest-security{border-radius:var(--r-md);background:var(--error);color:#fff;justify-content:center;align-items:center;gap:8px;width:fit-content;min-height:44px;margin-top:4px;padding:0 18px;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}.guest-pass{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);text-align:center;flex-direction:column;align-items:center;gap:12px;margin:6px 0 14px;padding:20px 12px;display:flex}.guest-pass header{color:var(--ink);align-items:center;gap:8px;font-size:15px;font-weight:600;display:flex}.guest-pass-qr{cursor:zoom-in;background:0 0;border:0;width:100%;max-width:360px;padding:0;display:block}.guest-pass img{border:1px solid var(--line);border-radius:var(--r-md);width:100%;height:auto;image-rendering:pixelated;background:#fff;padding:12px;display:block}.guest-pass-hint{color:var(--muted);font-size:12px}.guest-pass-only{flex-direction:column;align-items:center;height:100%;display:flex;overflow-y:auto}.guest-pass-only .guest-pass{align-self:stretch}.guest-register-again{margin-bottom:12px}.guest-pass-zoom{z-index:1000;color:var(--muted);font:inherit;cursor:zoom-out;background:#fff;border:0;flex-direction:column;justify-content:center;align-items:center;gap:14px;padding:16px;font-size:14px;display:flex;position:fixed;inset:0}.guest-pass-zoom img{border:0;border-radius:0;width:min(94vw,80vh);padding:0}.guest-pass p{max-width:300px;color:var(--ink);margin:0;font-size:14px;line-height:1.55}.guest-pass p.guest-pass-lock{color:var(--muted);font-size:13px}.guest-pass img.guest-pass-photo{object-fit:cover;image-rendering:auto;border-radius:50%;width:96px;height:96px;padding:0}.guest-pass-save{border:1px solid var(--line);border-radius:var(--r-md);background:var(--surface);min-height:40px;color:var(--ink);font:inherit;cursor:pointer;align-items:center;gap:6px;padding:0 16px;font-size:14px;font-weight:600;display:inline-flex}.guest-pass--wait,.guest-pass--ended{color:var(--muted);flex-direction:row;justify-content:center;font-size:14px}.guest-pass--ended{background:var(--warning-soft);color:var(--warning);border-color:#0000}@media (max-width:600px){.guest-shell{background:var(--surface);padding:0}.guest-topbar{border-bottom:1px solid var(--line);width:100%;padding:12px 16px}.guest-widget{width:100%;height:calc(100svh - 62px);min-height:0}.chat-panel--guest,.guest-notice{border:0;border-radius:0}}.chat-card-face{border-top:1px solid var(--line);flex-direction:column;gap:8px;margin-top:10px;padding-top:10px;display:flex}.chat-card-face p{color:var(--muted);margin:0;font-size:13px}.chat-card-face img{object-fit:cover;border-radius:50%;width:96px;height:96px}.chat-card-photo{border:1px solid var(--line);border-radius:var(--r-md);cursor:pointer;align-self:flex-start;align-items:center;gap:6px;padding:8px 12px;font-size:14px;font-weight:600;display:inline-flex}.chat-card-photo input{display:none}.chat-card-consent{align-items:flex-start;gap:8px;font-size:13px;line-height:1.45;display:flex}.chat-card-consent input{margin-top:2px}.resident-visit-photo{object-fit:cover;border-radius:50%;flex:none;width:56px;height:56px}.guard-ticket{border:1px dashed var(--line);color:#0f172a;text-align:center;background:#fff;border-radius:12px;flex-direction:column;align-items:center;gap:6px;padding:16px;display:flex}.guard-ticket img{width:60mm;height:60mm}.guard-ticket small{color:#475569;max-width:70mm}@media print{@page{size:80mm auto;margin:4mm}body *{visibility:hidden}.guard-ticket,.guard-ticket *{visibility:visible}.guard-ticket{border:0;width:72mm;position:absolute;top:0;left:0}}.bql-card-list{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.bql-card-list li{border:1px solid var(--line);border-radius:var(--r-md);justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}
